Written 5 Sep 2026. This is a how-to, not a product card.
When one laptop still shows ads
Everyone else's ads dropped. One laptop (or one browser) still shows banners. Check Chrome, Edge, or Firefox Secure DNS, Windows encrypted DNS, Mac Private Relay, then a VPN. You don't need a new router.
Haven't installed Pi-hole yet? Start with the first useful thing. Ads back on every device? Start with when ads come back. Stubborn phone, not a laptop? That is when one phone still shows ads. This note is only the laptop (or one browser on it) that skips the house ad block.
Skip until the house already works
If a phone on house Wi-Fi still shows the same ads, fix the house first. The computer may be asleep, Pi-hole may have stopped, or the router may have forgotten DNS: when ads come back. This note assumes the rest of the house is clean and one laptop is the odd one out.
What is going on
The router tells the laptop to ask the computer for names. That laptop (or one browser) may ignore the router. Chrome, Edge, and Firefox can turn on Secure DNS (DNS over HTTPS) to Google, Cloudflare, or another public book. Windows can do the same under encrypted DNS. A Mac with iCloud+ Private Relay can hide lookups. A VPN app can too. Ads then load on that laptop only. The computer looks fine. The router looks fine. The laptop is the bypass.
1. Try a second browser first
Open the same ad-heavy page in another browser on that laptop (Chrome vs Firefox vs Edge vs Safari). If ads drop in the second browser, the first browser's Secure DNS is the usual culprit. Stay in that dirty browser for the next step. If every browser on that laptop is dirty, jump to Windows encrypted DNS, Mac Private Relay, or the VPN section.
2. Chrome or Edge Secure DNS
In Chrome or Edge on the laptop, open Settings → Privacy and security → Use secure DNS (wording moves by version). Turn it off while you test, or set it to “use your current service provider” so the house router still picks the book. Do not leave “Google (Public DNS)”, “Cloudflare (1.1.1.1)”, or a custom DoH URL filled in for house Wi-Fi. Reload a site that used to show ads.
Edge often mirrors Chrome here. Same idea: Secure DNS off for the house test.
3. Firefox Secure DNS
In Firefox, open Settings → Privacy & Security → DNS over HTTPS (Enable DNS over HTTPS on some builds). Set it to Off, or to “Default Protection” / “Max Protection” off for this test so Firefox asks the system DNS again. Save. Reload the page. Skip building your own DoH resolver on the old PC tonight.
4. Windows encrypted DNS
On Windows 11, open Settings → Network & internet → Wi-Fi (or Ethernet) → the connection → DNS server assignment → Edit. If DNS over HTTPS is On with a template to Google or Cloudflare, set it to Off, or to “unencrypted only,” for this house network. Preferred DNS can stay Automatic so the router still hands out the Pi-hole address. Save. Browse again.
Windows 10 menus differ; search Settings for DNS if you do not see the toggle. The goal is the same: stop the OS from talking past the house book.
5. Mac Private Relay and Limit IP Address Tracking
On a Mac with iCloud+, open System Settings → [your name] → iCloud → Private Relay (or iCloud+ features). Turn Private Relay off for the house test, or open the house Wi-Fi detail and turn Limit IP Address Tracking off for that network only if you want Relay elsewhere.
Private Relay can hide the Mac's path, including name lookups, from the house router. Useful on a coffee-shop network. At home it means the Mac may never ask the computer. Browse again on house Wi-Fi after you change it.
6. A VPN or “ad block” app
Any VPN, “secure DNS” helper, or browser extension that routes DNS elsewhere can bypass the house. Disconnect the VPN. Quit the helper. Test without it first. Add it back later only if you still want it off-house. Company VPN that must stay on is a different problem: use a browser with Secure DNS off, or set that browser's DNS by hand only if your work policy allows it.
Check from the couch
On a phone or other device that already blocks ads, open the Pi-hole query log (or see what Pi-hole blocked). Use the stubborn laptop for a minute. You should see that laptop's lookups. If the log stays quiet while the laptop loads pages, the laptop is still asking someone else. Go back to Secure DNS, encrypted DNS, Private Relay, or the VPN.
What this is not
This is not a reason to buy a mesh kit, a new router, or a Raspberry Pi. It is not a reason to open Pi-hole to the internet. It is not homework to run DNS-over-HTTPS on the computer tonight. Fix the laptop so it uses the house book first.
What next
Router will not take custom DNS at all? Set this laptop only: point a phone or laptop at Pi-hole when the router won't.
If the dirty device was a phone, that is when one phone still shows ads. If it was on the guest SSID, that is when guest Wi-Fi still shows ads. If ads are gone on this laptop but one site still dies, that is when a site won't load after Pi-hole. If every device broke, walk when ads come back. Confirm the router still points at the computer: point common home routers at Pi-hole. Leave the ad block alone for a week when that laptop is clean.
Optional: jot that one laptop was bypassing with Secure DNS in Lab plan — username + passkey, no email. Skip if you just want to keep reading.
Skip
- Skip buying a new router for one laptop.
- Skip a mesh kit for ad block.
- Skip exposing Pi-hole to the internet.
- Skip DNS-over-HTTPS homework on the old PC on day one.
- Skip this if every device still shows ads. Fix the house first.
- Skip this if only a phone is dirty. Use the phone walk instead.
Sources
Pi-hole docs. Pi-hole userspace threads on browser Secure DNS and DoH. Google: manage Chrome settings (Secure DNS). Mozilla: DNS over HTTPS in Firefox. Microsoft: change DNS server settings. Apple: About iCloud Private Relay. Official pages only. Menus move by OS and browser version. For install, see the first useful thing. For the whole-house walk, see when ads come back. For a stubborn phone, see when one phone still shows ads.